Returns or Exchange are within the next seven days from receiving the order as long as the product has not been used. Consumer will handle all the costs involved for returning the order.
Refund & Exchange terms:
– All returned products must be in good condition with original stickers and packaging expelled.- To be within the first seven days of receiving the product.
Return and exchange method:
Contact us by e-mail:
– We will provide you with the full address of Cheta to resend the products to us.
– After verifying that the products have arrived in good condition, the product will be replaced or the amount returned to your account for a maximum period of 14 days.
– The customer has the right to return and exchange if the wrong product arrives or if it was damaged due to delivery mishandle
– We do not accept returns for products damaged due to misuse, And we have the right to agree to accept returns for products that do not meet the above criteria.